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Invites and the welcome email

Create one invite code per family, send the welcome email, watch its uses, and revoke a lost code.

On this page
  1. Create a family code
  2. Send the welcome email
  3. Parents who arrive from a consent email
  4. Read the list
  5. Revoke a lost or leaked code
  6. On a phone

While sign-up is invite-only, nobody can create an account without a code. Invites is where you make those codes.

One code covers a family. The parent and each child use it once each when they sign up, so the default is 5 uses.

The Invites page: the code list on the left, the New invite form on the right
  1. Family name
  2. Parent plus children
  3. Why it is issued
  4. Create the code
  5. Copy it for the email
  6. Uses so far
  7. Revoke a leaked code

Create a family code

  1. Open Invites in the sidebar. (Or select + New invite at the top; it jumps to the form.)
  2. In Label, type the family name, for example Rahman. Use one code per family. If a second parent needs their own code, label it Rahman 2.
  3. Leave Max uses at 5 unless the family is bigger. One parent plus four children is five.
  4. In Reason, say why, for example "Beta wave 1, recruited through the school parents' group."
  5. Select Create invite.
  6. A line appears under the button: Created K7QX-M2PD-9RTA. Send it to the family. Select Copy next to it.

Codes look like K7QX-M2PD-9RTA. They never use 0, O, 1, I or L, so they survive being read aloud. Families can type them in lower case; they still match.

The audit log records create_invite with the label, the number of uses and your reason.

Send the welcome email

The console does not email families. You send the welcome email yourself.

  1. Copy the code.
  2. Send the welcome email from beta@tutorcat.ai using the parent welcome email template, filling in the family name and the invite code.
  3. Send one email per family, never a bulk email, so no family sees another family's address.
  4. Write the sent date in your private recruiting sheet.

Before you send, check that the code is the one labelled with this family.

The parent goes to tutorcat.ai/login, taps Create an account, and types the code into Invite code. Each child who signs up types the same code.

Some children sign up first and ask a parent for consent by email. In invite-only mode, that parent also needs an invite code to create their own parent account, even though they came from the consent link.

  • Best: issue the code before the child signs up, and send it to the parent.
  • If a child is already waiting: create a code labelled with the family name, for example Rahman parent, and send it to the parent straight away.

A child below their country's consent age cannot use the tutor until the parent approves.

Read the list

Column Meaning
Code The code itself.
Label The family name you gave it.
Uses For example 2 of 5, with a bar.
Expires never for normal codes.
Status active: still usable. used up: every use taken. expired: revoked, or past its end date.

Copy puts the code on your clipboard. Revoke appears only on active codes.

Revoke a lost or leaked code

  1. Find the code and select Revoke.
  2. Write the reason, for example "Family says the email with the code was forwarded by mistake."
  3. Select Revoke.
    The Revoke invite box with the reason field
    1. Why it is revoked
    2. Ends the code now
  4. The code stops working at once and shows expired. The row stays as a record.

Accounts already created with the code keep working. To replace the code, create a new one with the same label.

The audit log records revoke_invite with the code's state before and your reason.

On a phone

The Invites page works on a phone too, so you can copy a code while you message a family.

The Invites page on a phone
  1. Session time left
  2. Jump to the form
  3. Copy a code