Privacy and your data

Children's privacy comes first. TutorCat collects what it needs to tutor a child and to keep their parents informed, and nothing more.

#What TutorCat keeps

• Account details: email, a scrambled password TutorCat cannot read back, name, date of birth, grade, country and curriculum.
• Homework conversations, in full, so a child can come back to them and a parent can read them.
• Photos of homework, which are deleted automatically after 90 days.
• Voice: when a child speaks a question, the recording is turned into text and the recording is never stored.
• Wellbeing check-ins: mood, confidence and an optional note.
• Usage: when sessions start and end, streaks, points and lessons completed.
• Safety events: the kind of concern and how serious it was, without a copy of what the child wrote.

TutorCat does not ask children for their home address, phone number, school name, location or photos of themselves, and the tutor is told never to ask.

#What TutorCat never does

• No ads, and no selling or sharing data for advertising.
• No third-party analytics or tracking.
• No cookies. To keep you signed in, the app keeps sign-in tokens in your browser's local storage. Signing out removes them.
• TutorCat staff cannot read children's conversations, photos or check-ins. The admin tools show only counts and totals.

A few companies help run TutorCat, such as the services that power the tutor, turn speech into text, send email and host the servers. They work only on TutorCat's instructions, and the privacy policy names each one.

#Consent age by country

A child below the consent age in their country needs a parent's consent before they can use TutorCat. The country is chosen once, at sign-up.

#Download a copy of your data

Exporting is free on every plan, and it is a download: nothing is emailed.

Parents: in Settings, under a child's Consent section, tap Export Sam's data (with your child's name), then Prepare export. When it says Export ready, choose Open the data file or Save a copy. The file is a readable data file (JSON) with what TutorCat holds about your child that you are able to see. Photos are listed by date, not included.

Students: in Settings → Your data, tap Download my data for everything TutorCat has about you: your profile, every homework conversation, your check-ins, your activity and any safety alerts.

#Delete data, for good

Deletion is free, and it happens straight away once you confirm. It cannot be undone, and nobody, including TutorCat, can bring the data back.

A parent deleting a child's data: in Settings, open the child's card and tap Delete Sam Okafor's data… (with your child's name). TutorCat lists exactly what will go, then asks you to type your child's name and your password.

This deletes the child's account and sign-in, every conversation, photo and answer, summaries, check-ins and notes, progress and screen-time settings, and consent records and links to every parent. Your own account stays. A record that a deletion happened is kept, with no name or content in it.

A parent deleting their own account: Settings → Delete account. This removes your account, your consent for your children and your subscription. If another parent has also given consent, your child keeps using TutorCat through that parent's consent.

A student deleting their account: students at or above their country's consent age can delete their own account in Settings → Delete account. Younger students see "Your parent needs to do this one" and are asked to have a parent delete it.

#The legal documents

The Privacy policy, the Terms and the Children's notice (written for parents) are linked at the bottom of every sign-in and consent screen. During the beta they are marked as drafts while they are reviewed by lawyers. Privacy questions go to privacy@tutorcat.ai.